Privacy Policy

Please read our Privacy Policy to learn how we collect, use, and protect your personal data, and how you can manage your privacy preferences at any time.

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    Last updated: 24 October 2026

    At Style Vely (“we”, “us”, “our”), your privacy matters. By using our website, you accept our Privacy Policy and our Terms and Conditions. This Privacy Policy explains what information we collect. When you use stylevely.com or place an order, how we use and protect that information, and your rights under Bangladeshi law. We collect only what we need to deliver your order, support you, improve our services, and comply with Bangladeshi law.

    Summary of key points:

    • We collect only the personal information required by law and needed to provide our services.
    • Your data is used only for processing orders, customer support, service improvement, and to meet legal obligations under Bangladeshi law.
    • You retain control over your personal information, with clear options for access, correction, deletion, and restrictions on use.
    • We implement reasonable security measures to safeguard your data.
    • Your information is not sold, traded, or rented to third parties.

    Information we collect

    When you use stylevely.com, we collect certain personal information to process your orders and provide our services.

    Here is the type of information we collect and how it helps us serve you better.

    We collect information you provide directly or that your browser shares automatically when you use our website. This can include your name, phone number, email, delivery address, and payment details needed for your purchase. We do not collect unnecessary or sensitive data unless required by law.

    • Order details: your name, phone number, email address, and delivery address.
    • Account details: your login information, if you create an account.
    • Messages: anything you send us by email, phone, WhatsApp, or social media.
    • Technical Data: We also collect basic technical information about your device and browser, such as IP address, browser type, and which pages you visit. This helps us keep our site secure, running smoothly, and detect fraud. We use cookies and similar tools for these reasons. We do this to follow Bangladesh’s Digital Security Act and to keep everyone’s information safe.

    How we use your information

    • To process, confirm, deliver, and support your orders, including returns and refunds.
    • To contact you about your order or answer your questions.
    • To improve our website, products, and customer service.
    • To send you offers and updates, where you have not opted out (see section 5).
    • To prevent fraud and meet legal obligations according to Bangladeshi law, including responding to requests from government authorities if required.
    We use your information only for the reasons listed here and only when allowed by law. We will not use your data for other purposes without your permission, unless Bangladeshi law requires it.

    Payments

    You can pay using bKash, Nagad, Rocket, or cash on delivery. Online payments are processed by your payment provider, so we never see or store your card details, PIN, or OTP.

    Cookies, Google Analytics and Meta Pixel

    Cookies are small files stored on your device that help the site remember your cart, keep your preferences, and analyze how users interact with our website. You can manage, block, or delete cookies in your browser settings at any time. Some site functions, like the shopping cart or checkout, may not work properly without them.

    Google Analytics

    We use Google Analytics to see which pages are visited, how long people stay, and how they found us. We collect this data in aggregate to help us improve the site.

    Meta (Facebook) Pixel

    We use the Meta Pixel from Facebook and Instagram to see how people interact with our website after seeing our ads. This helps us improve our ads and show them to people who have visited our site before. We only use the Facebook Meta Pixel for advertising if you give us permission. You can withdraw your consent at any time in your Facebook ad settings or by contacting us.

    You can block or delete cookies in your browser settings. Some parts of the site, such as the cart and checkout, may not work properly without them. You can also opt out of personalised ads through your Facebook ad settings and use Google’s Analytics opt-out browser add-on.

    Marketing and newsletters

    If you subscribe to our newsletter or make a purchase, we may email you about new arrivals, offers, and promotions. We may also use your email address to show you relevant ads on social media platforms such as Facebook and Instagram.

    You can opt out at any time by clicking “unsubscribe” in any email, or by contacting us at info@stylevely.com. Opting out of marketing will not affect order-related messages.

    Who we share your information with (and why)

    We do not sell, trade, or rent your personal information. We share it only with the services we need to run the store:

    • Delivery partners, so your order reaches you.
    • Payment providers, to complete your payment.
    • Analytics and advertising platforms, such as Google and Meta, as described in sections 4 and 5.
    • Authorities, if required by Bangladeshi law or a court order. We only share what’s strictly necessary and will inform you unless the law prevents it.

    Data security and retention

    We protect your information with up-to-date technology, encrypted data transmission such as SSL, and limited staff access. These steps help prevent unauthorized access, leaks, or misuse. While we do our best, no system is completely safe, so we act quickly if we discover any data breach. All security measures are designed to meet Bangladesh's data protection laws.

    We keep your personal information only as long as needed to provide our services and as required by Bangladeshi law (such as tax or business record requirements). After that, we securely delete or anonymize your data. For example, order records may be kept for several years if the law requires it.

    Your rights

    You can contact us at any time to use your data protection rights, including those under Bangladesh’s Digital Security Act and ICT Act. We will respond as quickly and clearly as possible and explain the steps we take to address your request.

    • Access: ask for a copy of the personal information we hold about you.
    • Correct: ask us to fix information that is wrong or incomplete.
    • Delete: You can ask us to delete your personal information at any time. We will delete it unless Bangladeshi law requires us to keep records for tax, business, or legal reasons. If we need to keep anything, we will explain what and why.
    • Restrict or object: ask us to limit how we use your information, including for marketing.

    We will respond to your request without undue delay.

    Children’s privacy (Bangladesh)

    Our website is not meant for children under 13, and we do not knowingly collect their personal information. If you believe a child has given us their details, please contact us, and we will delete them.

    Changes to this policy

    We may update this policy if our practices or Bangladeshi law change. The “last updated” date at the top will show when we make important changes. We encourage you to review this policy regularly.

    Contact us

    For questions about this policy, your data, or to make a complaint, contact us:

    +88019711-16427
    info@stylevely.com
    /Stylevely

    Address: Uttara, Dhaka, Bangladesh

    If you have any questions about this privacy policy or want to use your data protection rights, please get in touch with us using the information above.