Warranty Policy

All Style Vely leather items have a one-year warranty for manufacturing defects. If your product has a covered problem during this time, we’ll repair it if we can. If not, we’ll give you a replacement.

Warranty Topics
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    Last updated: October 26, 2026

    What the warranty covers

    If your leather item has any of these manufacturing defects during the one-year warranty, we’ll repair or replace it:

    Stitching failure

    Seams that split or come undone

    Peeling leather

    The leather surface is lifting or flaking

    Detached glued parts

    Glued components that come loose

    Repair and replacement process

    We’ll repair your item to get it back to its original condition whenever we can. If we can’t fix it, we’ll give you a replacement of the same or a similar product.
    Our step-by-step process for repair or replacement is as follows:
    1. Evaluation: We carefully inspect your item to determine the nature of the defect and whether it is eligible under warranty.
    2. Repair: If the defect is covered and repairable, our skilled team will restore the item to its original condition.
    3. Replacement: If a repair is not possible, we will provide a replacement of the same or a comparable product, subject to availability.
    4. Notification: We will keep you informed throughout the process and notify you once your item is ready for collection or shipment according to the shipping policy.
    This process ensures you receive timely and fair service for any covered warranty issues.

    Exchanges and replacements

    You can exchange your product only if it’s unused, still in its original condition, and you have proof of purchase. We’ll check your item before offering a replacement, depending on whether we have the same or a similar product available. Terms and conditions apply.

    Delivery charges

    For exchanges, repairs, or replacements, you’ll need to pay for delivery both ways. You have two options:

    Send it to us

    You pay for delivery when sending your item to us.

    Pick it up from our store

    Or, you can pick up your repaired or replacement item from our store for free.